Privacy Policy – IPP Flora Go
Effective Date: 01-11-2025
Last Updated: 01-11-2025
Integrated Paper Products W.L.L (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our mobile application, IPP Flora Go (“App”).
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use IPP Flora Go, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Delivery address
- Billing information (only when placing orders)
b. Usage Data
- Device information (model, OS version)
- IP address
- App usage and browsing data
- Transaction history
c. Location Data
- If you enable location services, we may collect your device’s approximate location for delivery and service optimization.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To improve app functionality and user experience
- To send updates, promotions, or order confirmations
- To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share your data with:
- Trusted service providers (e.g., payment processors, courier services)
- Regulatory authorities, when required by law
- Analytics providers for app performance improvement
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Choices and Rights
- You may update or correct your personal information through the App.
- You can opt out of receiving marketing communications at any time.
- You may request deletion of your account by contacting us.
6. Children’s Privacy
Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
7. Third-Party Services
The app may contain links or integrations with third-party services (e.g., payment gateways). We are not responsible for the privacy practices of these third parties.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy within the App or through other communication channels.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Integrated Paper Products W.L.L
Email: support@ipp-qatar.com
Phone: +974 40375945
Address:
Integrated Paper Products factory W.L.L (IPP),
Doha New Industrial Area,
Street 29, Building 420, Area 81
P.O. Box: 291